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What Warranties Are Involved?

Manufacturer’s Warranty.

The manufacturer of the Solar Array and any
associated components may provide a manufacturer’s warranty relating to the equipment. All
warranties can be obtained by the Customer directly from the manufacturer and any claims for
a manufacturer defect must be directed to the manufacturer and not the Company. The
Company may assist the Customer in identifying any applicable manufacturer’s warranty(ies) solely as a courtesy.


Labor Warranty.

The Company warrants the installation of the system against
defects in workmanship for a period of ten years following the conclusion of on-site installation
(the “Labor Warranty”). This Labor Warranty does not cover Force Majeure, damage covered or
normally covered by homeowner’s insurance such as falling tree branches, power outages, power surges, other contractor defects, normal wear and tear of the roof, roof shingle failure, sub- structure failure, or siding or electrical system failures. The Labor Warranty also does not
cover any damages caused by animals or by improper maintenance of the structure or the system or by any action of parties other than the Company. If the Customer discovers an
installation defect within the Labor Warranty period, Customer must immediately notify the Company in writing describing the nature of the defect. If the defect is found to be due to
negligence on the part of the Company during installation, the Company will correct the defect
at no additional charge to the Customer. If a part repair or replacement is required due to manufacturer’s warranty, Customer must first obtain warranty coverage from the manufacture and only then will the Company remedy the workmanship defect. Customer shall bear the costs of all repairs and replacements not expressly covered by the Labor Warranty.

Roof Penetration Warranty.

The Company warrants that the areas around any
rooftop equipment installation where penetrations to the roof were necessary for installation
of the photo-voltaic system, up to a radius of 3 feet, will be free of leaks. The period of this
warranty is 5 years after completion and satisfactory third-party inspection of the installation. Exclusions to this 5-year warranty are defined as: any leak determined by a third party inspector to be pre-existing or new damage or other roof failure within the installation radius that was due to other factors besides penetrations made during installation.

OTHER THAN THE LABOR WARRANTY EXPRESSLY DESCRIBED ABOVE, THERE IS NO WARRANTY BY THE COMPANY WHETHER EXPRESSED, IMPLIED, INCLUDING, WITHOUT LIMITATION, THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A GENERAL OR SPECIFIC PURPOSE, AND CUSTOMER WAIVES ALL CLAIMS TO ANY SUCH WARRANTIES AND TO ALL DAMAGES OF ANY NATURE.CUSTOMER IS RESPONSIBLE FOR ALL MAINTENANCE OF THE SOLAR ARRAY; MAINTENANCE IS NOT A PART OF THE LABOR WARRANTY AND PROPER MAINTENANCE IS A CONDITION TO THE CONTINUED VALIDITY OF THE LABOR WARRANTY.

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Solgen Power is a solar energy contractor that sells and installs solar for homeowners. Solgen Power has been recognized by INC. 5000 as one of the fastest growing companies in the nation. Solgen Power has grown nationwide and continues to provide excellent customer service to homeowners.

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Headquarters Location

5715 Bedford Street
Pasco, WA 99301

Copyright © 2022 Solgen Power, All Rights Reserved

Copyright © 2022 Solgen Power, All Rights Reserved